Frequently Asked Questions

Miscellaneous

Who has access to my account information?
Only the administrator of the TID - the technical manager of the association Rezopole.
How can I change my contact information?
Go to the "My Profile" page (accessible via the menu on the left).
How can I unsubscribe?
Send an email to git@rezopole.net with the subject "unsubscribe".

Companies

As a company, why do I have to choose a region before creating an account?
The GIT has been designed to make requests by geographical area to better meet the needs of users and/or operators.
As a company, what guarantees me that I will not be solicited directly by the operators?
When you make a request, operators can only see the address of the location, and the information about the company. They can not see your contact information.
As an company, can I apply without giving a specific address?
Yes, this option is possible.
I made a request and I have yet to receive an answer ...
No operator of the selected desk can answer your query on the selected geographical area.
As an company, is it possible to have access to several desks without having multiple accounts?
No, you have to create an account for each desk.

Operators

After registering as an operator, how long will it take for my account be activated?
Within 24 hours (worked).
As an operator, do I receive all the requests made by companies?
No, you will only receive requests that match your operator's profile that lists the services you offer.
For an operator, can we associate several contacts to track the requests?
Several people can act on behalf of the same operator. Each representative is responsible for one or more desks.
Two representatives of the same operator can not be responsible for the same desk.
As an operator, is it possible to have access to several desks, without having multiple accounts?
Yes, this option is possible.
As an operator, when I respond to a request, can my email address be seen by the company?
Yes, only after responding to the request.